MyArtera

USERS (Internal)

Sales Team

ROLE

UI | UX | Development

Purpose

Resource Centralization

PROJECT OVERVIEW

MyArtera is a cross-platform app designed to quickly access internal apps and key resources from a single mobile experience.

Problem

Problem

Problem

The Sales team lacked a single, reliable hub to access internal apps, IT Support, and Customer Service contacts on-the-go.

No Central Hub

Sales reps relied on scattered links, emails, and bookmarks to find internal apps and resources.

Hard-to-Reach Support

Customer service numbers were hard to locate during time-sensitive situations.

Platform Limitations

A Power App couldn’t meet the need for a downloadable, cross-platform hub that could reliably link out to multiple app types.

Access Control Needs

Different user groups needed different app visibility.

Process

Process

Process

Research & Planning

  • Researched the .NET MAUI framework

  • Applied object-oriented programming skills to learn C#

Design & Prototyping

  • Designed a clean UI foundation

  • Prototyped key user flows

Development & Implementation

  • Built the app using .NET MAUI, a cross-platform framework

  • Implemented Okta single sign-on authentication

Testing & Optimization

  • Validated cross-platform UI consistency

  • Tested app visibility with multiple users

Solution

Solution

Solution

The final solution translates user needs into a unified hub with consolidated resources and secure access.

Centralized Apps and Resources

Users can find and access internal apps from one place.

Accessible Customer Service Directory

Customer service numbers are readily accessible in the app for quick access.

Custom Mobile Hub

The app was custom-developed for iOS and Android platforms using a single codebase.

Tailored Group Access

App visibility was tailored using Microsoft Azure group permissions.

Results

Results

Results

The app has reached 100+ downloads and improved daily efficiency for the Sales team.

Improved Efficiency in Daily Tasks

Centralized resource access for Sales reps streamlines daily tasks and reduce delays.

Scalable Distribution and Maintenance

The centralized hub approach supports adding new internal apps over time without disrupting the user experience.

Stronger Content Governance

Group-based permissions reduce risk by limiting content to the right audiences.